Lead Waitress

PT Tunas Anugerah · 📍 Seminyak, Bali · Diposting 2026-10-10
FULL_TIME⭐ TERVERIFIKASI
Rp 14.000.000 – Rp 17.000.000 per month
PT Tunas Anugerah is seeking a dynamic and experienced Lead Waitress to join our team in Seminyak, Bali. In this role, you will be responsible for overseeing the operations of our restaurant, ensuring high levels of customer satisfaction, and leading a team of waitstaff. The ideal candidate will have a strong background in hospitality, excellent communication skills, and a passion for delivering exceptional service.

📋 Tanggung Jawab Pekerjaan

Oversee the daily operations of the restaurant, including staff scheduling and performance management.,Ensure high levels of customer satisfaction by providing excellent service and resolving any issues promptly.,Lead and mentor a team of waitstaff, providing training and support to help them develop their skills.,Maintain a clean and organized dining area, ensuring that all health and safety regulations are followed.,Manage inventory and ordering, ensuring that the restaurant has the necessary supplies to meet customer demand.,Handle cash handling and financial transactions accurately and securely.,Stay up-to-date with industry trends and best practices, and implement improvements to enhance the customer experience.

🎓 Kualifikasi & Syarat

Minimum 3 years of experience as a waitress or similar role in the hospitality industry.,Proven ability to lead and manage a team of waitstaff.,Excellent communication and interpersonal skills.,Strong organizational and time management skills.,Familiarity with POS systems and restaurant management software.,Ability to work well under pressure and in a fast-paced environment.,Fluent in English and Bahasa Indonesia.

🛠️ Keahlian

Team leadership and managementCustomer service and relationship buildingInventory and ordering managementPOS system familiarityMultilingual communicationConflict resolution and problem-solving
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