Outbound Sales Agent - Call Center (Malang)

Join Infomedia Nusantara as an Outbound Sales Agent in our dynamic Malang Call Center! This is your opportunity to kickstart a rewarding career in sales and customer service, where you'll connect with customers, drive business growth, and develop essential skills in a supportive environment.

As an Outbound Sales Agent, you'll be the voice of our company, making outbound calls to potential customers in Malang. Your mission is to understand their needs, present our products or services effectively, and close deals that benefit both our clients and the company.

Infomedia Nusantara is a trusted name in the telecommunications industry, known for our commitment to innovation and customer satisfaction. We offer a competitive salary, comprehensive benefits, and a collaborative work culture that values your growth and development.

📋 Tanggung Jawab Pekerjaan

• Make outbound calls to potential customers to promote our products or services.
• Understand customer needs and present solutions effectively.
• Follow up on leads and track progress to ensure successful conversions.
• Maintain accurate records of all interactions and sales activities.
• Achieve and exceed monthly sales targets.
• Provide excellent customer service and build strong relationships with clients.
• Collaborate with the sales team to support and mentor new agents.
• Stay updated with industry trends and company policies.

🎓 Kualifikasi & Syarat

• Minimum 1 year of experience in outbound sales or call center roles.
• Proven track record of achieving sales targets.
• Excellent communication and interpersonal skills.
• Strong problem-solving and decision-making abilities.
• Familiarity with CRM software such as Salesforce or HubSpot.
• Ability to work independently and as part of a team.
• Bachelor's degree in Business, Marketing, or related fields is a plus.
• Fluency in Indonesian and English is required.

🛠️ Keahlian

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